Network &
Managed IT Services
IT support and network infrastructure for Charlotte County businesses. Proactive monitoring, fast support, and reliable systems—without the overhead of a full-time IT department.
Managed IT Services
We monitor your computers, servers, and network around the clock. When something breaks, your employees call us instead of you.
Network Infrastructure
Structured cabling, WiFi, switches, and network design for reliable connectivity.
VoIP Phone Systems
Cloud phone systems that cut costs and add features over traditional lines.
Managed IT Services
for Small Business
Professional IT support for small and mid-sized businesses in Charlotte County. We monitor your systems, handle day-to-day issues, and keep everything running—so you don't need to hire a full-time IT person or spend your time troubleshooting computer problems.
What We Monitor and Maintain
24/7 Monitoring
We watch your computers, servers, and network around the clock. When something starts failing (a hard drive, a backup job, a security update) we know about it before you do and fix it before it causes downtime.
- System and network monitoring
- Automated issue alerts
- Proactive maintenance
- Monthly health reports
Patching & Updates
Windows updates, third-party software patches, and driver updates applied automatically during off-hours. Your systems stay current and secure without disrupting the workday.
- Windows and macOS updates
- Third-party application patches
- Driver and firmware updates
- Patch compliance reporting
Endpoint Protection
Enterprise-grade antivirus on every computer we manage—not consumer-grade software. When threats appear, we see them on a central dashboard and respond immediately, not wait for your employee to notice something's wrong.
- Real-time threat detection
- Ransomware protection
- Web filtering
- Centralized security dashboard
The Problems We Solve
These are the calls your employees make to us instead of interrupting your day. All covered under your managed services agreement.
"My computer is running slow."
Solution:Remote diagnosis and optimization, or on-site repair if hardware is failing.
"The internet isn't working."
Solution:We troubleshoot your network, isolate the issue, and escalate to your ISP if needed.
"I forgot my password."
Solution:Password resets and account unlocks handled quickly so your team gets back to work.
"I can't connect to the VPN."
Solution:Remote access troubleshooting and configuration to get you connected from home or the road.
"My email isn't syncing."
Solution:Email configuration, sync issues, and mailbox troubleshooting resolved.
"We have a new employee starting."
Solution:Workstation setup, account creation, and software installation before their first day.
"I think I clicked on something bad."
Solution:Security scan, malware removal, and damage assessment.
"The printer won't print."
Solution:Printer troubleshooting, driver updates, and network configuration.
"How do I set up this new software?"
Solution:We install and configure software remotely or walk your team through it.
Predictable Monthly Costs
No surprise bills or hourly charges that add up. You pay a flat monthly fee per user, so IT becomes a predictable line item you can budget for like rent or insurance. When something breaks, the cost to fix it is already covered.
Your Employees Call Us, Not You
On-Site When You Need It
Managed IT Pricing
Straightforward per-user pricing with no hidden fees. Choose the support level that fits your business, with the flexibility to adjust as you grow.
Essential
Basic IT oversight for businesses that want monitoring without a big commitment
$99per user/month
- 24/7 system monitoring and alerts
- Automated OS and software patching
- Antivirus and endpoint protection
- 2 hours remote support per month
- Next-day response time
- Additional support billed at $125/hr
Ideal for small businesses that want to start with the essentials and scale up as needed.
Professional
Complete IT support for businesses that want someone else handling their computers
$139per user/month
- Everything in Essential, and:
- Unlimited remote support (business hours)
- 2 hours on-site support per month
- Network, router, and firewall monitoring
- 50GB cloud backup per user
- 4-hour response time SLA
- Additional on-site billed at $100/hr
Best for growing businesses needing reliable IT management with predictable costs.
Enterprise
Priority support and strategic guidance for established businesses
$179per user/month
- Everything in Professional, and:
- 4 hours on-site support per month
- 100GB cloud backup per user
- 2-hour priority response SLA
- Quarterly IT strategy review
- Discounted after-hours rate ($175/hr)
Best for businesses requiring fast response times and proactive IT planning.
All plans include business hours support (M-F 8am-5pm). Annual agreements required. Setup and onboarding quoted separately based on your current environment.
Network
Infrastructure
The network is the foundation of your business technology. We design, install, and maintain structured cabling, switches, routers, and network infrastructure that supports your current needs and future growth.
Structured Cabling
Cat6 and Cat6a cabling installations done right. Clean runs, proper terminations, and cable management that makes future changes easy. We handle new construction, renovations, and additions to existing systems.
- Cat6 and Cat6a installations
- Fiber optic cabling
- Cable testing and certification
- Rack and patch panel organization
Network Equipment
Commercial-grade switches, routers, and firewalls sized for your business. We configure equipment properly and document everything so your network is maintainable long-term.
- Managed switches and routers
- Firewall configuration
- VLAN segmentation
- Network documentation
Business WiFi
Commercial wireless networks for offices, warehouses, and retail spaces. Site surveys, proper access point placement, and separate guest/employee networks. Not consumer routers hoping for the best.
- Site survey and coverage design
- Commercial access points
- Guest and employee network separation
- Outdoor and warehouse coverage
Commercial-Grade Hardware
We install network equipment from established commercial manufacturers. Hardware built for 24/7 business operation with proper support and firmware updates.
Aruba Networks
HPE-owned manufacturer of enterprise wireless and switching. Cloud-managed or on-premise options with excellent security features. We use Aruba for businesses that need enterprise-grade management and compliance features.
Best for:
- Enterprise WiFi deployments
- Healthcare and education
- Multi-site management
- Compliance requirements
Ubiquiti
Cost-effective commercial networking with centralized cloud management. Good balance of features and price for small and mid-sized businesses. We use Ubiquiti for WiFi and switching where enterprise features aren't required.
Best for:
- Small business WiFi
- Budget-conscious projects
- Simple network deployments
- Centralized management
VoIP Phone
Systems
Business phone systems that run over your internet connection instead of traditional phone lines. Lower monthly costs, professional features, and the flexibility to work from anywhere using your business number.
Cloud-Hosted Phone System
Your phone system lives in the cloud, not in a closet. No expensive PBX hardware to maintain, no phone company visits for changes. We deploy RingCentral for most businesses: reliable, feature-rich, and backed by enterprise infrastructure.
- No on-site PBX hardware
- Automatic updates and maintenance
- 99.999% uptime SLA
- Disaster recovery built in
Desk Phones and Softphones
Use physical desk phones, computer softphones, or mobile apps. Most employees end up using a mix depending on where they're working. Calls ring everywhere or follow rules you set up.
- Yealink and Poly desk phones
- Desktop and mobile apps
- Simultaneous ring or sequential
- Hot desking support
Professional Call Handling
Auto-attendant greets callers and routes them to the right person. Voicemails transcribed and emailed. Call recording for training or compliance. Features that used to cost thousands in PBX equipment.
- Auto-attendant and IVR menus
- Voicemail-to-email transcription
- Call recording and analytics
- Conference calling and video
Why Businesses Switch to VoIP
Lower Monthly Costs
VoIP typically costs 30-50% less than traditional phone service. No per-line charges from the phone company, free long distance, and predictable monthly bills.
Work From Anywhere
Take calls on your cell phone using your business number. Work from home, the jobsite, or the road. Clients call one number and reach you wherever you are.
Easy to Change
Add extensions, change call routing, or set up new users yourself through a web portal. No waiting for the phone company or paying for technician visits.
Keep Your Numbers
We port your existing business phone numbers to the new system. Your clients, website, and business cards stay the same. Zero disruption to incoming calls.
Punta Gorda
IT Services
Managed IT services and network support for businesses throughout Charlotte County and Southwest Florida. Local support means faster response times and technicians who understand your area.
Small businesses in Charlotte County have limited options for IT support. National providers work from remote call centers and treat every client the same. Local one-man shops can't provide consistent coverage or vacation backup. We're the middle ground: a real local team with the resources to respond when things break.
Our technicians live and work in Southwest Florida. When your server goes down or your network stops working, we respond quickly because we're already here—not dispatching someone from another county or waiting for a remote tech to become available.
Primary service area:
- Punta Gorda
- Port Charlotte
- North Port
- Englewood
- Murdock
Located at 6600 Taylor Rd, Unit 110, Punta Gorda, FL 33950, we provide same-day on-site support within Charlotte County. Lee and Sarasota County projects handled on a case-by-case basis.
Local IT Support
You Can Rely On
Not a national call center or a solo IT guy with a laptop. We're a licensed contractor with a real office in Punta Gorda and the resources to respond when things break.
Charlotte County Based
Our office is in Punta Gorda. When you need on-site support, we're 15 minutes away. Not scheduling a tech from Tampa for next week.
Licensed Contractor
Florida EC license EC13012737. We can handle the electrical work that network installations often require, from running conduit to installing dedicated circuits.
Business-Focused
We work with small and mid-sized businesses, not residential customers. We understand business needs, business hours, and business priorities.
Frequently Asked
Questions
Common questions about managed IT services, network infrastructure, and business technology support.
What does managed IT services include?
Our managed IT services include 24/7 monitoring of your computers and network, help desk support for your employees, automated security updates and patch management, backup monitoring, and regular system maintenance. You get professional IT support at a predictable monthly cost.
How much does managed IT cost?
Managed IT is typically priced per user or per device, with monthly costs varying based on your environment and support needs. Most small businesses spend $100-200 per user per month for comprehensive coverage. We provide custom quotes based on your specific situation.
Do you support both Windows and Mac?
Yes. Our monitoring and support tools work with both Windows and Mac computers. We also support common business software, printers, and network equipment regardless of manufacturer.
What if we already have an IT person?
We work alongside internal IT staff all the time. We can handle the monitoring and routine support while your IT person focuses on projects and strategic work, or we can serve as backup when they're out.
How fast do you respond to support requests?
Most issues are addressed within hours, not days. Critical problems like server outages or network failures get immediate attention. Routine requests are typically handled the same business day.
Can you help with a one-time project instead of ongoing support?
Yes. We do project work for network installations, server setups, office moves, and other one-time needs. Many clients start with a project and later add managed services once they see how we work.
What areas do you serve?
We're based in Punta Gorda and provide managed IT services throughout Charlotte County including Port Charlotte, North Port, Englewood, and Murdock. We also work with businesses in Lee County and Sarasota County.
Do you provide cybersecurity services?
Basic security is included in our managed IT services: antivirus management, patch management, and security monitoring. For businesses with specific compliance requirements or elevated security needs, we offer additional security assessments and solutions.
What is an MSP?
MSP stands for Managed Service Provider—a company that handles IT support and management for businesses on an ongoing basis. As your MSP, we monitor your systems, respond to issues, and keep everything running so you don't need to hire in-house IT staff. It's outsourced IT support with proactive maintenance instead of just break-fix calls.
Ready to Talk About
Your Project?
Tell us what you need. We will ask the right questions, give you honest answers about scope and timeline, and provide a clear quote. No pressure, no runaround.